Privacy Policy

Effective Date: 20 July 2025

Skyout Paragliding LLC (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information. By using our services or website, you agree to the terms below.

1. Who We Are

Skyout Paragliding LLC is a U.S.-based company. We provide paragliding tours and coaching services and collect data to ensure participant safety, manage operations, and deliver exceptional experiences.

2. Information We Collect

When you book a tour, complete a form, or contact us, we may collect the following data:

  • Full name, address, email, phone number, WhatsApp contact
  • Emergency contact details
  • Insurance policy information
  • Device ID or tracking system information (used for GPS tracking)
  • Any other information you voluntarily provide

We do not use cookies or tracking scripts on our site.

3. How We Use Your Data

We use your data to:

  • Process and confirm bookings
  • Communicate arrival, safety, and tour-related information
  • Track GPS devices for safety purposes during tours
  • Improve our services and respond to inquiries
  • Send marketing updates if you opted in (see below)

4. Marketing Communications

By booking or opting in, you agree to receive periodic email updates.
To unsubscribe, email us at: info@skyoutpg.com.

5. Data Sharing

We do not sell or share your personal data with outside companies. Your data is only used internally or shared with necessary service providers:

  • Google Workspace (Docs, Sheets, Forms)
  • Payment processors (PayPal, Venmo, Zelle, bank wire)
  • Skyout’s custom-built systems and automation via n8n

6. Data Retention

We retain your personal data indefinitely unless you request deletion. To delete or update your information, email info@skyoutpg.com.

7. Your Rights (EU Residents)

If you are located in the European Union, you have the right to:

  • Request access to the data we hold about you
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Object to or restrict processing
  • Lodge a complaint with your local data protection authority

We will respond to all requests within the timelines required by law.

8. International Transfers

As we are based in the U.S., your data may be transferred outside the EU. We take appropriate steps to safeguard this data and comply with applicable laws.

9. Security

We use secure platforms (Google Workspace, encrypted storage, access control) to protect your data from unauthorized access or disclosure.

10. Changes to This Policy

We may update this Privacy Policy. The latest version will always be available on our website.